Privacy Policy

1. Information We Collect

We may receive information that you voluntarily provide when you contact Novels Villa by email, telephone, or through any contact feature made available on this website. This may include your name, email address, telephone number, travel dates, reservation details, and the contents of your message.

Like most websites, the site may also automatically receive limited technical information when you visit, such as your browser type, device type, IP address, referring page, pages visited, and general website-usage information.

2. How We Use Information

Information may be used to respond to inquiries, assist with questions about Novels Villa or an existing reservation, operate and improve the website, understand how visitors use the site, maintain website security, and comply with applicable legal obligations.

We do not sell your personal information.

3. Cookies & Analytics

This website may use cookies and similar technologies that help the site function, remember preferences, measure website traffic, or understand how visitors interact with pages. Third-party website, analytics, hosting, security, or embedded-content providers may also set or access cookies according to their own policies.

You can generally control or delete cookies through your browser settings. Disabling certain cookies may affect how some website features operate.

4. Third-Party Websites & Services

The Novels Villa website contains links to third-party websites and services, including VRBO, Google Maps, local businesses, tourism resources, and other external websites. When you follow an external link, the privacy practices of that third party apply.

If you check availability, read reviews, or make a reservation through VRBO, information you provide to VRBO is collected and handled under VRBO's own privacy practices and booking processes. Novels Villa does not control the privacy policies, cookies, or data practices of third-party websites.

5. Data Retention & Security

Information is retained only for as long as reasonably necessary for the purpose for which it was received, including responding to inquiries, assisting with reservations, maintaining business records, resolving disputes, or satisfying legal obligations.

Reasonable measures are used to protect information under our control. However, no website, email transmission, or electronic storage method can be guaranteed to be completely secure.

6. Your Choices & Privacy Requests

You may contact us to ask about personal information you previously provided directly to Novels Villa or to request that it be corrected or deleted, subject to any information we are required or permitted to retain by law or for legitimate business purposes.

Requests involving information provided directly to a third-party service, such as VRBO, should be directed to that service.

7. Children's Privacy

This website is intended for adults researching or arranging vacation accommodations. We do not knowingly use the website to solicit personal information directly from children. Parents or guardians who believe a child has provided personal information directly through this website may contact us regarding that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy as the website, services, or legal requirements change. The current version will be posted on this page with an updated revision date.

9. Contact Us

Questions about this Privacy Policy or information provided directly to Novels Villa may be sent to [email protected] or by calling (404) 664-9440.